Avtron Power Solutions Advocate
2 days ago
Job Description
As a Customer Support Representative at Avtron Power Solutions, you will be responsible for managing customer service inquiries via email, chat, and phone. You will also be required to enter customer purchase orders, raise commercial invoices, and prepare shipping documents. Additionally, you will update and maintain customer data in SAP and manage relationships with key customer accounts.
You will be part of a dynamic team that values excellent customer service and delivery. Your primary goal will be to ensure that our customers receive the best possible service and support. To achieve this, you will need to possess excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.
Requirements:
- Bachelor's Degree from an accredited college or university in a relevant field or equivalent level of experience
- 2-4 years of relevant inside sales or customer service experience
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
- Experience using SAP and CRMs systems a plus
Benefits:
- Salary: £35,000 - £45,000 per annum, negotiable dependent on experience
- 28 days holiday per annum + BH
- Holiday buy scheme up to 5 days per year
- Salary sacrifice enhance pension scheme
- Life Insurance
- Discount Scheme
- Performance based bonus scheme
- Compressed hours with early finish on a Friday
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