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Medical Receptionist

1 month ago


Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time
Medical Receptionist Job Description

We are seeking a skilled and friendly Medical Receptionist to join our team at Sighthill Health Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support.

Key Responsibilities:

  • Manage the reception desk, handling patient queries and providing information on services and procedures.
  • Process patient registrations, updates, and cancellations.
  • Handle phone calls, emails, and correspondence in a professional and courteous manner.
  • Maintain accurate and up-to-date patient records and administrative systems.
  • Assist with staff absences and holidays as required.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in IT systems, including Vision, Docman, SCI Store, SCI Gateway, Word, and Excel.
  • Experience in a medical practice setting is preferred.

What We Offer:

  • A competitive salary within the scale of £23,362-£25,368 pro-rata for part-time hours.
  • Opportunities for training and professional development.
  • A supportive and friendly team environment.

We are a small, friendly team based within Sighthill Health Centre, serving approximately 4,000 patients. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.