Hospitality Operations Manager

3 weeks ago


Carlisle, Cumbria, United Kingdom Payman Club Full time

Payman Club is seeking a highly experienced and skilled General Manager to lead the operations of our property. The successful candidate will be responsible for delivering exceptional customer experiences, managing staff, and overseeing the day-to-day activities of the site.

About the Role

This is a fantastic opportunity for an ambitious leader to join our team and take on a challenging role. As General Manager, you will be responsible for:

  • Ensuring that all aspects of the property are managed efficiently and effectively
  • Maintaining high levels of customer satisfaction and loyalty
  • Leading and motivating a team of staff to deliver excellent service
  • Managing budgets and financial resources

We are looking for someone who has a proven track record in hospitality management, with experience of leading teams and managing budgets. You should have excellent communication and leadership skills, and be able to work well under pressure.

The salary for this role is approximately £60,000 per annum, depending on experience.

Requirements

To be considered for this role, you will need:

  • At least 10 years of experience in hospitality management, preferably in a similar role
  • Proven track record of delivering excellent customer experiences and improving customer satisfaction
  • Strong leadership and management skills, with experience of leading teams
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and make decisions quickly

We offer a competitive salary and benefits package, including a company car and pension scheme.


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