Operational Manager

13 hours ago


Carlisle, Cumbria, United Kingdom SSP Full time

We are seeking an experienced Operational Manager to lead our hospitality team at Carlisle Station. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.

As an Operational Manager, you will be responsible for ensuring that all aspects of the station's operations run smoothly and efficiently. This includes managing staff, maintaining high standards of customer service, and overseeing the day-to-day operations of the station.

The ideal candidate will have experience in a similar role, preferably in the hospitality industry. You will be a natural leader with excellent communication skills, able to motivate and inspire your team to deliver exceptional results. A passion for food and travel is also essential, as well as the ability to handle and serve alcohol responsibly.

We offer a competitive salary of £35,000 per annum, reflecting the importance of this role in driving business success. In addition, we provide a range of benefits, including:

  • 75% discount on meals while on shift
  • Free onsite parking
  • Employee discounts on various SSP brands and franchises
  • Friends and Family App for discounts across our Catering, Whistlestop and Urban Express units
  • Help@Hand App for shopping discounts, GP appointments, and 24/7 help line

Our company culture values diversity and inclusion, and we strive to create a supportive and inclusive environment where everyone can thrive. We believe in investing in our employees' growth and development, offering award-winning training and development programs to help you achieve your full potential.


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