Service Department Manager
3 weeks ago
**About the Role**
We are seeking a highly skilled Workshop Controller to join our team at Holt Recruitment Ltd, working with a luxury prestige main dealership in Stockport. As a Workshop Controller, you will be responsible for the efficient management of the workshop, ensuring that technicians are utilized effectively and job cards are distributed smoothly.
The successful candidate will have experience gained in a main dealer Service Department and possess excellent communication and leadership skills. They will also have a strong ability to work under pressure and provide exceptional service.
**Key Responsibilities:**
- Manage the efficiency and utilization of technicians.
- Distribute job cards through the workshop accurately and efficiently.
- Complete all related administration tasks to a high standard.
- Process job card write-ups and completion status on the DMS system.
- Pass completed jobs to the service costing and warranty teams for invoicing.
- Operate the workshop loading system to allocate jobs to suitable technicians.
- Upsell to customers when appropriate and meet personal and department targets.
**Salary Information:** The estimated salary for this role is £34,000-£38,000 per annum, depending on experience. This figure includes a basic salary of £34,000 and an OTE (On Target Earnings) of up to £3,800.
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