ServiceNow Administrator

3 weeks ago


Corsham, United Kingdom Global Technology Solutions Ltd Full time
Job Title: ServiceNow Administrator

Location: Chippenham, with flexible work-from-home options.

We are seeking a highly skilled ServiceNow Administrator to join our team at Global Technology Solutions Ltd.

About the Role

This position involves overseeing the service team, ensuring high-quality service delivery, rapid incident response, and robust platform operations on ServiceNow within AWS.

  • Responsibilities include ServiceNow platform administration on AWS, and leading continuous improvement initiatives to elevate service performance.
Estimated Salary:

£40,000 - £50,000 per annum (dependent on experience, industry-benchmarked).

Key Responsibilities
  1. Oversee platform operations on ServiceNow within AWS, ensuring stability, compliance, and a secure environment with support from Systems Administrators.
  2. Ensure accurate configuration and asset management in the ServiceNow CMDB to support reliable service delivery.
  3. Implement and monitor business continuity and incident response plans using AWS CloudTrail and CloudWatch for proactive security and system health tracking.
Essential Skills and Experience
  • ServiceNow Expertise: Experience managing workflows, application configurations, and user access in AWS-hosted environments.
  • AWS Cloud Monitoring: Proficient in AWS CloudTrail and CloudWatch for security and activity audits.
  • Configuration Management: Knowledgeable in ServiceNow CMDB for accurate asset and configuration management.
  • Leadership: Strong leadership and collaboration skills to drive service improvements and stakeholder engagement.
  • ITIL Certification: ITIL v3/v4 certified, with a focus on Incident, Change, and Service Management.
  • AWS IAM and RDS: Experience in AWS IAM for secure access and AWS RDS (e.g., MariaDB) in ServiceNow.


  • Corsham, Wiltshire, United Kingdom Global Technology Solutions Ltd Full time £40,000 - £50,000

    Role OverviewWe are seeking an experienced Enterprise Technology System Administrator to join our team at Global Technology Solutions Ltd. The successful candidate will be responsible for overseeing the service team, administering the ServiceNow platform on AWS, and leading continuous improvement initiatives to elevate service performance.Responsibilities...


  • Corsham, United Kingdom Global Technology Solutions Ltd Full time

    Job Title: IT Service Delivery ManagerLocation: Chippenham, with flexible work-from-home options.We are seeking a highly skilled IT Service Delivery Manager to join our team at Global Technology Solutions Ltd.About the RoleThis position involves overseeing the service team, ensuring high-quality service delivery, rapid incident response, and robust platform...


  • Corsham, Wiltshire, United Kingdom Global Technology Solutions Ltd Full time

    System Administrator RoleWe are seeking a highly skilled IT Infrastructure Manager to oversee our service team in Chippenham, with flexible work-from-home options. This individual will be responsible for ensuring high-quality service delivery, rapid incident response, and robust platform operations within our AWS-hosted environment.Key Responsibilities:Lead...


  • Corsham, United Kingdom Global Technology Solutions Ltd Full time

    Job Title: System Operations SpecialistLocation: Chippenham, with flexible work-from-home options.We are looking for a highly skilled System Operations Specialist to oversee the service team, ensure high-quality service delivery, rapid incident response, and robust platform operations.About the RoleThis position involves overseeing the service team, ensuring...


  • Corsham, Wiltshire, United Kingdom Global Technology Solutions Ltd Full time £40,000 - £50,000

    About the RoleWe are seeking an experienced Enterprise Technology System Administrator to join our team at Global Technology Solutions Ltd. This position involves overseeing the service team, ensuring high-quality service delivery, rapid incident response, and robust platform operations. You will be responsible for ITSM management through Jira, ServiceNow...


  • Corsham, United Kingdom Global Technology Solutions Ltd Full time

    Key Responsibilities:• Lead the Service Desk team, ensuring top-quality end-user support through Jira ITSM to manage incidents, requests, and problem records, maintaining SLAs and KPIs.• Oversee platform operations on ServiceNow within AWS, ensuring stability, compliance, and a secure environment with support from Systems Administrators.• Ensure...

  • System Admin

    3 weeks ago


    Corsham, United Kingdom Global Technology Solutions Full time

    Job Title: System Administrator Location: Chippenham, with flexible work-from-home options About the Role Were looking for a highly skilled System Administrator to join our clients team, based in Chippenham.This position involves overseeing the service team, ensuring high-quality service delivery, rapid incident response, and robust platform operations.You...

  • IT Operations Manager

    3 weeks ago


    Corsham, United Kingdom Global Technology Solutions Ltd Full time

    About Us">We are Global Technology Solutions Ltd, a dynamic company committed to delivering exceptional services and supporting growth.">Our team is looking for a talented System Administrator to lead our service delivery efforts, ensure high-quality support, and drive continuous improvement.">The successful candidate will have expertise in Jira ITSM,...


  • Corsham, Wiltshire, United Kingdom Global Technology Solutions Ltd Full time £40,000 - £50,000

    Role DescriptionAs a Service Delivery Team Lead at Global Technology Solutions Ltd, you will be responsible for managing the Service Desk team, ensuring top-quality end-user support through Jira ITSM. You will also oversee platform operations on ServiceNow within AWS, ensuring stability, compliance, and a secure environment. Additionally, you will lead...


  • Corsham, Wiltshire, United Kingdom Global Technology Solutions Ltd Full time £40,000 - £50,000

    About the JobThis is a fantastic opportunity to join Global Technology Solutions Ltd as a Digital Platform Administrator. In this role, you will oversee the service team, ensuring that services are delivered to a high standard, and lead continuous improvement initiatives to enhance service performance.ResponsibilitiesManage the service team to deliver...