Technical Support Specialist
3 weeks ago
Company Overview: Getting In Limited is a dynamic IT support company that provides top-notch services to its clients. Our team is dedicated to delivering exceptional customer experiences and we are looking for talented individuals to join our ranks.
Job Title: ICT Technical Support
Estimated Salary: £25,000 - £35,000 per annum
Job Description: As an ICT Technical Support specialist, you will be responsible for providing technical assistance to customers via various communication channels, including phone, email, and in-person visits. Your primary goal will be to resolve customer issues efficiently and effectively while ensuring excellent customer satisfaction.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Familiarity with IT systems and infrastructure
- Able to work in a fast-paced environment
- Possess a strong sense of initiative and adaptability
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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