Senior Account Manager

3 weeks ago

Faringdon, Oxfordshire, United Kingdom Juice Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Juice, a leading global automotive brand. As a key member of our digital communications team, you will be responsible for leading product communications and digital content delivery for BMW UK.

Your focus will be on overseeing digital tools, platforms, and content that enable BMW retailers to sell with confidence by highlighting the unique features and innovations in the BMW model range.

This role combines client relationship management with a deep understanding of digital platforms, ensuring that our creative solutions align with BMW's product and brand strategies.

Key Responsibilities
  • Client Management: Serve as the key point of contact for BMW Group UK, fostering strong relationships with both client stakeholders and their retail network.
  • Commercial Delivery: Responsible for the financial health of your accounts, proactively identifying and resolving any issues and escalating these to the Chief Growth Officer when appropriate.
  • Digital Strategy & Execution: Oversee the performance and impact of digital platforms and educational tools that help retailers showcase BMW and MINI product substance, enhancing their ability to sell beyond just price.
  • SOC Campaign Management: Manage the end-to-end process for SOC campaigns, including content creation, film/digital, management of content hubs, and interactive product demonstrations tailored to the needs of BMW Group UK's retailers.
  • Collaboration & Innovation: Partner with our internal creative and development teams to produce cutting-edge comms and digital solutions that meet client needs and push the boundaries of traditional retail training.
  • Data-Driven Insights: Use data and analytics to track the effectiveness of digital tools and content, continuously refining strategies to improve retailer engagement and product understanding.
  • Budget & Timeline Management: Oversee the management of project budgets and timelines, ensuring digital solutions are delivered on schedule and within scope.
  • Problem-Solving: Address any challenges that arise in project delivery, providing digital solutions and ensuring seamless coordination across teams.
  • Growth Opportunities: Identify and propose new digital initiatives that align with BMW Group UK's evolving business goals and retail strategies.
Requirements
  • Digital Expertise: Minimum 5 years of experience in account management with a strong focus on digital platforms, tools, and content creation within a creative or digital agency.
  • Client-Centric Mindset: Proven success in managing high-profile accounts, and delivering tailored digital solutions that enhance client satisfaction. Experienced in presenting to senior stakeholders and comfortable in pitch scenarios.
  • Strategic Digital Thinking: Solid understanding of digital tools, e-learning platforms, and how they can be leveraged to educate and empower retailers.
  • Automotive Sector Knowledge: A passion for the automotive industry, with a particular focus on communicating the substance and innovation behind automotive brands like BMW.
  • Communication & Collaboration: Excellent communication skills, with a proven ability to collaborate across teams, articulate digital strategies clearly, and manage client expectations effectively.
  • Data & Analytics: Experience using digital analytics tools to track engagement, report on KPIs, and optimize the performance of digital campaigns.
Why Choose Us?

At Juice, we offer a competitive salary, flexible working options, and a focus on personal and professional growth. You will have the opportunity to work with a forward-thinking, creative team focused on pushing the boundaries of digital solutions.

As a Senior Account Manager, you will be at the forefront of digital transformation in the automotive sector, creating meaningful impact for retailers and customers alike.

We offer a range of benefits, including health insurance, travel insurance, a better-than-average pension contribution, flexible working hours, and a generous holiday allowance.

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