Leisure Centre Operations Director

1 month ago


Watford, Hertfordshire, United Kingdom Rock Up Limited Full time

This is a unique opportunity to join an exciting new leisure brand in the UK.

Job Summary

We are seeking a commercial operator with exceptional customer service skills to lead our centre's operational and financial performance. As a dynamic company, we are looking for someone who can build community and corporate links, driving sales and ensuring excellent customer experiences.

Main Responsibilities:

  • Operate the centre efficiently, achieving high standards of customer service and care.
  • Recruit, train, and manage a team of staff, including permanent and casual workers.
  • Maintain outstanding levels of customer service and engagement.
  • Maximise sales and manage the financial performance of the centre, controlling costs, budgets, and margins.

About You

  • Exceptional customer service and engagement skills.
  • Ability to maximise sales and manage the financial performance of the centre.
  • Financial acumen and understanding of centre management, equipment management, and staff management.

What We Offer

We offer a competitive salary of £45,000 per annum, plus benefits.

Benefits

  • Competitive salary of £45,000 per annum.
  • Opportunities for professional development and career growth.

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