Wellness Centre Leader

3 weeks ago


Watford, Hertfordshire, United Kingdom The Massage Company Full time

**Centre Manager Job Description:**

We are looking for an experienced and motivated Centre Manager to lead our brand-new Massage Company location in Watford, Hertfordshire. As a key member of our team, you will be responsible for launching and growing our business, driving sales growth, and maintaining high-quality standards.

**Job Summary:**

This is a truly exciting opportunity to launch a brand-new Massage Company location in Watford, Hertfordshire. You will work closely with the owner and Operations Director to learn the business, refine the existing processes, and lead the local team of 15+ staff.

**Key Responsibilities:**

  • Manage daily operations, including scheduling appointments, handling customer inquiries, and supervising staff
  • Develop and implement sales strategies to increase revenue and membership sales
  • Maintain excellent relationships with customers, ensuring their needs are met and exceeded
  • Foster a positive work environment, promoting teamwork and employee engagement
  • Stay up-to-date with industry trends, best practices, and product knowledge

**Requirements:**

  • Minimum 2 years of experience in a senior spa management role
  • Proven track record of sales growth and customer satisfaction improvement
  • Excellent communication, leadership, and problem-solving skills
  • Degree in Business Administration or related field

**Salary and Benefits:**

Competitive salary: £40,000 basic, plus bonus potential (£8,000)

Flexible working hours (5 days over 7 days)

Ongoing training and development opportunities

Career progression opportunities within The Massage Company



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