Hounslow Support Specialist
4 days ago
We are BYD Europe, a leading provider of innovative transportation solutions. Our mission is to build a zero-emission future that reconnects humanity with nature.
We are currently seeking a highly skilled Hounslow Support Specialist to join our After Sales team. This is an exciting opportunity to be part of our European transition to Zero Emissions transportation and contribute to the growth of our business.
Key Responsibilities:
- To provide exceptional customer service and support to our customers.
- To respond to customer inquiries in a professional and timely manner.
- To maintain accurate records of customer interactions.
Requirements:
- High school diploma or equivalent required.
- Minimum 1 year of experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
We offer:
- A competitive salary (£32,000 - £42,000 per annum) based on performance and experience.
- A workplace pension and 25 days' annual leave (plus bank holidays).
- Opportunities for career development and progression.
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