Platform Operations Manager

1 month ago


Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

About the Role:

We are seeking a skilled Platform Manager to join our team at Whitbread. This role will be responsible for the successful management and effective operation of our People platforms across the full life cycle.

Key Responsibilities:

  • Ensure successful management and effective operation of People platforms at Whitbread.
  • Support the ongoing deployment of the new core people system.
  • Accountability across management, release, production controls, and performance standards across all People platforms.
  • Responsible for the life cycle planning through selection, operation, refresh, migration, management, optimisation, retirement, and disposal of application components.

Required Skills and Experience:

  • HR systems professional with proven track record in release management and working with stakeholders across IT and People teams.
  • Configuration and implementation experience for HR systems.
  • Ability to troubleshoot, analyse complex problems, and suggest solutions.
  • Data Management experience.
  • Advanced knowledge of tenant management and security set up.
  • Ability to run and execute UAT.
  • Able to assess business requirements and Dayforce releases.
  • Able to effectively manage business escalations with both the business and Supplier.

Benefits:

  • Up to 30% company performance-related bonus.
  • Family BUPA healthcare.
  • Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands.
  • Company Share save Scheme: Share in Whitbread's continued success.

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