Technical Support Specialist

1 week ago


Redcar, Redcar and Cleveland, United Kingdom Vector Resourcing Ltd. Full time

We are looking for a Technical Support Specialist to join our team and provide exceptional technical support to our clients across the UK. This role will involve both on-site visits and remote support for 28 sites.

Responsibilities:

  1. Visit each site in your designated area to provide technical support and ensure optimal system performance.
  2. Provide remote assistance to staff through our helpdesk system, resolving technical issues efficiently.
  3. Design, implement, and maintain IT infrastructure, including hardware and software installations.
  4. Conduct regular system checks to prevent downtime and ensure high uptime.
  5. Collaborate with the team to identify areas for process improvement and implement changes.
  6. Evaluate complex technical issues and develop effective solutions to resolve them.

Requirements:

  • Exceptional technical knowledge and skills, with experience in installing and maintaining hardware and software.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • A valid driving license is essential for this role.

Salary and Benefits:

A competitive salary of approximately £40,000 per annum, plus ongoing training and development opportunities, and the chance to work with a range of cutting-edge technologies.



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