Customer Experience Ambassador

5 days ago


Walsall, Walsall, United Kingdom German Doner Kebab Full time

Front of House Team Member

We are looking for an enthusiastic and motivated individual to join our team as a Customer Experience Ambassador. In this role, you will be the face of German Doner Kebab, providing exceptional customer service and ensuring that every guest has a positive experience.

About Us

GDK is a leading brand in the Casual Dining sector, with over 90 restaurants worldwide. We pride ourselves on industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.

Your Role

You will be responsible for supporting and working as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service. Your role will be crucial in helping us achieve our brand standards, working within a great team, and ensuring every guest leaves the restaurant having had a great experience and wanting to return.

Key Responsibilities

  • Support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service
  • Process guests' orders through the POS system
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages
  • Promote additional food items to complement the guest experience & increase sales
  • Work to Brand standards and deliver exceptional guest service

Requirements

  • Able to speak clearly and listen attentively to guests and other team members
  • Able to maintain a clean & smart appearance
  • Displays a positive and enthusiastic approach to all tasks
  • Exhibits a cheerful and helpful attitude, and always provides excellent guest care

What We Offer

We can offer a full Career Pathway and support you with fantastic progression opportunities.



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