DX Night Shift Operations Manager
1 month ago
We are seeking a skilled Night Shift Operations Manager to lead and manage our warehouse operations in a cost-effective and productive manner. The successful candidate will ensure that service levels meet SLA targets, effectively managing colleagues to achieve customer expectations.
Job OverviewThe Night Shift Operations Manager reports to the Operations Manager and is responsible for leading all aspects of the daily shift operation. This key leadership role involves managing costs and performance, driving excellent customer service, and developing team members.
About UsDX Network Services Limited is a leading independent parcel, mail, and logistics services company operating throughout the UK and Ireland. We deliver the important things in life with comprehensive logistics solutions, including warehouse management and delivery services.
Key Responsibilities- Lead and manage the warehousing operation for the night shift, ensuring effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies, in a safe and proactive manner.
- Manage costs and performance of the shift, meeting SLA targets and customer expectations.
- Lead and engage a team to drive excellent customer service, providing training and development opportunities.
- Monitor KPIs, identify areas for improvement, and communicate associated actions.
- Prior experience in the logistics or distribution industry.
- Competitive rate of pay: £25,000 - £35,000 per annum (dependent on experience).
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity leave.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression.
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