Senior Language Engineer for Conversational Shopping
3 weeks ago
We are seeking a highly skilled Senior Language Engineer to join our Conversational Shopping team. As a key member of this team, you will play a crucial role in driving efficiencies and innovation in our efforts to deliver a seamless, fluent, and multi-lingual experience for AI-assisted shopping.
About the RoleThis is an exciting opportunity to join the high-performing team behind Amazon's Generative AI shopping initiatives. Our objective is to make it easy for customers worldwide to find and discover the best products, meet their unique needs with product research, providing comparisons and recommendations, answering specific product questions, and more.
Key Responsibilities- Design and lead editorial data production/collection by defining scope with internal customer teams
- Define clear editorial workflows (SOPs) to meet or exceed the quality bar
- Adopt and design control mechanisms, metrics, and methodologies for editorial and annotation quality
- Maximize productivity, process efficiency, and quality through streamlined workflows, process standardization, documentation, audits, and investigations on a periodic basis
- Produce, process, and manipulate different types of language data, analyze, and provide efficient solutions
- Automate operations and perform data analysis using scripting language (e.g., Python)
- Collaborate with editors, applied scientists, engineers, and product managers to deliver the optimal customer experience and define metrics, guidelines, and workflows to continue doing so
- Establish processes and mechanisms to onboard and train editors on an ongoing basis
- Handle work prioritization and deliver based on business priorities
- Be flexible in changes to conventions deployed in response to customers' requests and change workflows accordingly
- Bachelor's or Master's Degree in Applied Linguistics, Computational Linguistics, Natural Language Processing (NLP), or other related field
- Strong Experience in Natural Language Processing, Machine Learning, or Large Language Models
- Proficient in Python
- Knowledge of Regex, SQL, MS Excel, Git
- Ability to navigate a Unix terminal and use common command line tools
- Familiarity with annotation tools and workflows
- Excellent communication and strong organizational skills with a keen eye for details
- Comfortable working in a fast-paced, collaborative, and dynamic work environment
- Willingness to support several projects at one time and to accept reprioritization as necessary
- Master's Degree or PhD in Applied Linguistics, Computational Linguistics, Natural Language Processing (NLP), or other related technical field
- Proficient in French, German, Hindi, Italian, Spanish, or Japanese
- Experience in data science and quantitative research
- Experience with language annotation and other forms of data markup
- Hands-on experience with machine learning and deep learning techniques in the fields of NLP and search
- Experience with AWS services (S3, Sagemaker, ML language services, etc.)
- Knowledge of user experience concepts and methods
- Familiarity with online retail (e-commerce)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
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London, Greater London, United Kingdom Amazon Full timeSenior Language Engineer for Conversational ShoppingAt Amazon, we're revolutionizing the way customers interact with our shopping experience through conversational AI. We're seeking a highly skilled Senior Language Engineer to join our team and drive innovation in language technology.This role is a critical part of our Conversational Shopping team,...
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London, Greater London, United Kingdom Amazon Full timeSenior Language Engineer for Conversational ShoppingAt Amazon, we're revolutionizing the way customers interact with our shopping experience through conversational AI. We're seeking a highly skilled Senior Language Engineer to join our team and drive innovation in language technology.This role is a critical part of our Conversational Shopping team,...
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London, Greater London, United Kingdom Amazon Full timeSenior Language Engineer for Conversational ShoppingAt Amazon, we're revolutionizing the way customers interact with our shopping experience through conversational AI. We're seeking a highly skilled Senior Language Engineer to join our team and drive innovation in language technology.This role is a critical part of our Conversational Shopping team,...
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London, Greater London, United Kingdom Amazon Full timeSenior Language Engineer for Conversational ShoppingAt Amazon, we're revolutionizing the way customers interact with our shopping experience through conversational AI. We're seeking a highly skilled Senior Language Engineer to join our team and drive innovation in language technology.This role is a critical part of our Conversational Shopping team,...
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London, Greater London, United Kingdom Amazon Full timeSenior Language Engineer for Conversational ShoppingAmazon is seeking a highly skilled Senior Language Engineer to join its Conversational Shopping team. As a key member of this team, you will be responsible for driving efficiencies and innovation in the development of a seamless, fluent, and multi-lingual experience for AI-assisted shopping.This is an...
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London, Greater London, United Kingdom Amazon Full timeJob Title: Senior Language Engineer for Conversational ShoppingWe are seeking a highly skilled Senior Language Engineer to join our Conversational Shopping team. As a key member of our team, you will be responsible for driving efficiencies and innovation in our efforts to deliver a seamless, fluent, and multi-lingual experience for AI-assisted shopping.About...
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