Global Technical Solutions Architect

1 week ago

London, Greater London, United Kingdom Airwallex Full time
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Our cutting-edge technology empowers over 100,000 companies worldwide to manage everything from business accounts, payments, spend management, and treasury, to embedded finance at a global scale.

We pride ourselves on being a team of innovators, with over 1,500 talented individuals located across more than 20 offices globally. Backed by world-leading investors like Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures, and Mastercard, we're revolutionizing the future of payments and financial services.

Our Team

The Solutions Engineering team partners with clients to unlock their full potential through the adoption of Airwallex products that drive growth and success. We work closely with commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients.

As a member of our team, you'll collaborate with stakeholders from engineers and product managers to C-level executives, as well as internal teams, to deliver product demonstrations, propose solutions, participate in user-centered design, own product and technology components of our end-to-end sales cycle, and ensure successful technical delivery of our products.

  • Work with account executives to design solutions that solve critical business challenges for clients, throughout the pre-sales, solution design, and implementation processes.
  • Develop proof-of-concept applications built on top of Airwallex, present technical demonstrations, and help clients visualize the successful target state.
  • Identify and troubleshoot technical issues and ensure client integrations follow best practice guidelines to create a seamless developer experience.
  • Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction, and accelerate time to transaction.
  • Take ownership of outstanding deliverables in the end-to-end project delivery lifecycle and ensure they are captured per the project plan.
Your Skills and Qualifications

We're looking for individuals who meet the minimum qualifications for this role:

  • Bachelor's degree in a STEM discipline, with strong academic achievements.
  • 5+ years of experience working in a similar customer-facing engineering role, such as solution consultant, solutions architect, sales engineer, IT consultant, etc.
  • Strong problem-solving mindset, comfortable working with customers, partners, and engineering teams to develop new products and solutions.
  • Understanding of at least one major programming language (PHP, Ruby, Python, JavaScript, Java, etc.).
  • Experience integrating RESTful APIs into web applications.
Preferred Qualifications:
  • Knowledge of the payments domain/financial services will be advantageous.
  • Passionate about learning and actively seeks out knowledge.
  • Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
  • Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
  • Strong organizational/time management skills and ability to juggle competing priorities while working with multiple opportunities and customers.
  • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.

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