Automotive Diagnostic Authoring Team Lead

2 months ago

London, Greater London, United Kingdom CAD-IT Ltd Full time
Job Title: Automotive Diagnostic Authoring Team Lead

Join CAD-IT Ltd as an Automotive Diagnostic Authoring Team Lead and be part of a dynamic team that develops and delivers technical information for a well-known automotive OEM.

About the Role:

We are seeking a dynamic and engaging individual with leadership qualities and/or supervisory experience, who has either Mechanical / Automotive Engineering, Master Vehicle Technician or Vehicle Technician experience. EV/Hybrid experience would also be beneficial.

Key Responsibilities:
  • Reporting directly to the Operations Manager, you will be the contact point for team members to achieve and deliver projects efficiently and meet your team goals.
  • Predominantly you will support all aspects of diagnostic technical authoring, testing and solution development towards guided diagnostics.
  • Diagnosis of complex faults based on initial symptoms / Diagnostic Trouble Code's (DTC)
  • Interpret complex engineering information and deliver content in an easily understood and unambiguous way.
  • Determine and author the process workflow required to resolve faults which will be implemented into a guided diagnostic system.
  • Manage and publish the content into the diagnostic software for intended use by dealer / technician.
  • Liaise with engineering stakeholders to gather information.
Requirements:
  • Hands on vehicle workshop experience is key – the role involves diagnosing initial symptoms related to Diagnostic Trouble Codes (DTC's) to provide guided solutions.
  • Be able to visualise workshop diagnostic processes in a digital engineering environment, so having a feel for realistic work parameters in automotive diagnosis is a must.
  • Experience using automotive diagnostic software.
  • Analytical skills and experience of troubleshooting to diagnose faults in a logical and concise manner.
  • Prior experience and working knowledge of hybrid, electric vehicles and internal combustion engines.
  • Use of CAD and CAD visualisation tools are an important part of the role. We will provide training on all Technical Authoring software if needed.
  • Organisational and project management skills; your responsibilities will include understanding and implementing how your work interacts with a vehicle programme's product development lifecycle.
  • Experience of leading or supervising a team.
  • Understanding team members' strengths and weaknesses to support growth and development.
  • Providing training and mentoring.
  • Attending appraisals and giving constructive feedback.
  • Providing direction and guidance to motivate good working practices.
  • An eye for detail and accuracy.
  • Good problem solving and evaluation techniques.
  • The ability to multitask and balance frequently changing priorities is essential.
  • Excellent communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company.
  • Excellent computer skills including MS Office suite including Word, Excel and PowerPoint.
  • Degree or relevant/applicable experience.
  • Full Driving License.
What We Offer:

We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

  • Private Medical Insurance.
  • Stakeholder pension.
  • 25 days annual leave + bank holidays.
  • Hybrid working.
  • Long Service Award scheme.
  • Enhanced maternity pay.
  • Subsidised eye tests.
  • CAD-IT Mental Health & Wellbeing Support Group.
  • CAD-IT Culture Committee.
  • Companywide and team social events, plus more.

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