Customer Service Representative

2 weeks ago


York, York City, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety guidelines.
  • Participate in visual merchandising and stock management activities to ensure a visually appealing store.
  • Engage with customers, building relationships and promoting Tesco's products and services.

What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

About Us
Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We strive to create a workplace where everyone feels welcome, valued, and empowered to succeed. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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