Sales Ambassador

6 days ago


Bicester, Oxfordshire, United Kingdom Bicester Village Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Bicester Village Outlet store. As a Sales Ambassador, you will be the face of our brand, delivering exceptional customer service and creating a memorable experience for our clients.

Key Responsibilities

  • Provide outstanding customer service, ensuring a consistently high level of satisfaction and loyalty.
  • Meet and exceed sales targets, driving revenue growth and contributing to the store's success.
  • Develop and maintain in-depth knowledge of our products, trends, and collections, ensuring clients are informed and aware of our offerings.
  • Handle customer complaints and issues, resolving them efficiently and effectively.
  • Maintain a high level of product knowledge, ensuring accurate information is provided to clients.
  • Support the store team in achieving sales targets and maintaining a high level of customer satisfaction.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
  • Adhere to company policies, procedures, and compliance regulations, ensuring a safe and secure working environment.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven sales experience, preferably within a luxury brand and/or fashion outlet retail environment.
  • Ability to work in a fast-paced, dynamic environment, adapting to changing circumstances and priorities.
  • Strong product knowledge and understanding of current trends and collections.
  • Ability to work effectively as part of a team, supporting colleagues and contributing to the store's success.

About Us

Bicester Village is a leading luxury outlet shopping destination, offering a unique and exclusive shopping experience. We are committed to providing exceptional customer service and creating a memorable experience for our clients.


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