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Building Maintenance Coordinator

2 months ago

Portsmouth, Portsmouth, United Kingdom Workshop Recruitment Full time
Job Title: Building Maintenance Controller

Workshop Recruitment is seeking a highly skilled Building Maintenance Controller to join our team. As a key member of our operations team, you will be responsible for allocating resources and scheduling appointments to ensure efficient and effective delivery of building maintenance services.

Key Responsibilities:
  1. Resource Allocation: Work closely with other Resource Controllers to ensure efficient allocation of resources and provide cover for colleagues in periods of absence.
  2. Scheduling: Schedule repair appointments based on operative skills, availability, and locality to minimize travel time and idle time.
  3. Planning: Plan ahead for future appointments, identifying potential issues and raising concerns with the Lead Resource Controller.
  4. Monitoring: Continuously monitor job management system screens to ensure prompt action is taken when required.
  5. Operative Management: Oversee operative screens to ensure efficient arrival at next jobs.
  6. Process Understanding: Understand the end-to-end process of delivering perfect repairs and key responsibilities in achieving this.
  7. Issue Escalation: Escalate issues or queries to line managers or supervisors for prompt resolution.
Requirements:
  1. Previous experience in operational or logistical resourcing roles.
  2. Ability to work in a dynamic and evolving environment, remaining calm and professional under pressure.
  3. Effective communication skills to interact with the workforce and stakeholders.
  4. Organizational and prioritization skills to schedule jobs and meet appointments.
  5. Proficiency in MS Office and job management systems.
  6. Basic knowledge of building maintenance trades and tasks/activities.
  7. Understanding of the Portsmouth City area.
Benefits:

40 hours per week, Monday to Friday (office hours), 23 days holiday, life assurance, and pension.