Deputy General Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Leonardo Royal Hotel Birmingham Full time

Be Yourself – Be an Inspiration to Your Team – Be a Leader

As a Deputy General Manager, you'll be responsible for ensuring the smooth operation of the hotel, leading your team to deliver exceptional guest experiences. You'll work closely with the General Manager to drive business growth and develop your team's skills.

Key Responsibilities:

  • Set and achieve guest satisfaction targets using feedback and surveys
  • Lead by example, getting stuck in and being the face of the hotel operation
  • Mentor team members in their career development
  • Collaborate with HR to host engaging activities for your team
  • Host weekly operations meetings to discuss events and groups

Why Choose Us?

We value our colleagues as much as our guests. Our High Potential Programme is designed to progress Deputy General Managers to Hotel Manager roles, with training and development opportunities to help you succeed.

Our Story

We're a leading hotel group with over 270 hotels across the UK and Europe. We're expanding rapidly, making this an exciting time to join our team.



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