Deputy General Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom Tonic Talent Ltd Full time
Deputy General Manager Opportunity

Tonic Talent Ltd is seeking a highly skilled Deputy General Manager to join our team in Birmingham City Centre. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our competitive socialising venue, ensuring exceptional customer service and driving sales growth.

Key Responsibilities:
  • Manage a high-volume team, providing guidance and support to ensure seamless service delivery
  • Oversee busy services, maintaining high standards of quality and efficiency
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the management team to achieve business objectives and improve operational efficiency
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy working environment
Requirements:
  • Proven experience in a similar role, preferably within a branded group
  • Expert knowledge of hospitality operations, with a passion for delivering exceptional customer experiences
  • Strong leadership skills, with the ability to motivate and develop a high-performing team
  • Drive, ambition, and commitment to career growth and professional development
  • A collaborative, positive, and engaging personality, with excellent communication and interpersonal skills
What We Offer:
  • A competitive salary of up to £55,000 per annum, plus bonus
  • All meals on duty, contributory pension scheme, and discounts for you and friends & family
  • Personal career development opportunities, access to a dedicated Employee Assistance Programme, and a stable and growing company with huge financial backing


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