Customer Service Representative

2 weeks ago


Orpington, Greater London, United Kingdom Three UK Full time

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer service, providing product information, and promoting our brand.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Offer product information and demonstrations, showcasing the features and benefits of our products.
  • Meet and exceed sales targets, promoting our brand and products to customers.
  • Work collaboratively with the store team to achieve sales and customer service goals.

Requirements:

  • Experience in a customer-facing role, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.

What We Offer:

  • A competitive hourly rate of £13.15.
  • A brand new smartphone on an Unlimited data plan.
  • An on-target bonus of 25%, paid out monthly based on store performance.
  • Individual bonus accelerators for high performers.
  • Great discounts with our Perks at Work scheme.
  • Opportunities for career development and training.

Why Join Us:

We are a diverse and inclusive team, committed to equality in employment and growing a diverse workforce. We value our employees for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

We are a Disability Confident Committed Employer, committed to making reasonable adjustments to support employees with disabilities. If you require any adjustments during the application process, please let us know.



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