Parts Advisor

2 months ago

Edinburgh, Edinburgh, United Kingdom Sytner Group Full time

About the Role

Sytner Group is seeking a highly motivated and dedicated Parts Advisor to join our team at Porsche Centre Edinburgh.

As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, effectively communicating with both internal and external customers/suppliers. You will ensure that all requests are handled promptly, and provide support and assistance to colleagues and customers with parts identification, searching, and sourcing.

You will also be responsible for maintaining a well-organized parts stock room and managing stock levels by ordering and selling a wide range of vehicle parts and accessories.

Sytner Parts Advisors work flexible patterns, which may include weekends, to provide our customers with the highest possible levels of service, with an achievable OTE of £##,##,##.

About You

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

High levels of organization and attention to detail are required for this role. Excellent communication skills and customer-facing experience are essential, as you will be interacting with customers both face-to-face and over the phone.

We are looking for someone who is passionate about delivering exceptional customer service and has the ability to provide expert advice on our products and services to our customers.

A driving license would be beneficial to support with parts delivery using our company parts van.

Why Sytner?

Sytner Group is proud to offer an industry-leading benefits package.

We are committed to continuous improvement and creating an environment where everyone feels valued, appreciated, and able to reach their full potential.

  • Enhanced Holiday Entitlement – days inc. bank holidays
  • Industry-leading Maternity, Paternity, and Adoption Pay
  • Career Development
  • Recognition of Long Service every years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adaptations to job interviews and the recruitment process.

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