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Account Handler

2 months ago

Bristol, Bristol, United Kingdom MACTALENT LTD Full time
Job Title: Account Handler

At MACTALENT LTD, we are seeking a highly skilled and motivated Account Handler to join our team. As an Account Handler, you will play a crucial role in delivering an exceptional service to our clients, ensuring their needs are met through suitable cover and pricing.

Key Responsibilities:
  • Work independently to prioritize tasks and achieve personal and team objectives.
  • Participate in team meetings to report on business progress and provide relevant management information to senior managers.
  • Handle assigned projects and collaborate with other teams as required.
  • Review client documentation to ensure accuracy and completeness.
  • Collate and communicate client requirements to ensure effective marketing of the risk.
  • Prepare or check market presentations to ensure high-quality and compliant documentation.
  • Liaise with clients and resolve queries in a timely and professional manner.
  • Stay up-to-date with territory, tax, and legislation requirements to ensure compliance.
  • Produce high-quality market documentation and secure necessary authorizations.
  • Plan and implement solutions to meet client demands and needs.
  • Take ownership of data entry, credit control, and chasing subjectivities.
  • Collaborate with support technicians and IBA as required.
  • Maintain accurate and up-to-date records on the Company system.
  • Work within agreed parameters and adhere to company procedures and compliance requirements.
  • Process data promptly and accurately to support high levels of client service and internal process execution.
Requirements:
  • GCSE Maths and English (or equivalent).
  • A levels (desirable).
  • Attainment of the LLMIT (the Lloyd's and London Market Introductory Test), where relevant to the role.
  • Working towards or has attained ACII (although this is not critical).
Skills and Attributes:
  • Understanding of general and legal principles of insurance.
  • Knowledge of the relevant regulatory and legal frameworks.
  • Awareness of the market, including competitors, territory knowledge, and cultural awareness.
  • Relevant product(s) knowledge is required.
  • Relevant experience in an account handling or technical role is desirable.
  • Good understanding of team objectives and how own role contributes to these.
  • Specific systems knowledge relevant to the role.
  • Good communication and social skills.
  • Able to work independently and use initiative.
  • Flexible to achieve tight deadlines/targets with good organization skills.
  • Analytical and able to solve problems.
  • An attention to detail and willingness to learn.
  • Calm and resilient under pressure.
  • Able to positively react to change.
  • Is a great teammate, networks, and able to build balanced relationships.
  • Able to build sustainable working relationships.
  • Able to train junior members of the team on specific system/process tasks.