Senior Administrator

2 months ago

Hyde, United Kingdom Gtd Healthcare Full time
About the Role

We are seeking a highly organized and detail-oriented Senior Administrator to join our team at Gtd Healthcare. As a key member of our administrative staff, you will provide senior-level support to our practice management team, ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to the practice management team, including managing schedules, coordinating meetings, and preparing reports.
    • Ensure accurate and timely completion of administrative tasks, including data entry, filing, and record-keeping.
    • Develop and maintain effective relationships with patients, staff, and external partners.
  • Reception Duties
    • Manage the reception area, ensuring a welcoming and efficient experience for patients.
    • Respond to patient inquiries, provide information, and resolve issues in a professional and courteous manner.
    • Maintain accurate records of patient interactions, including phone calls, emails, and in-person visits.
  • Quality and Compliance
    • Ensure adherence to all relevant laws, regulations, and organizational policies.
    • Identify and report any quality or compliance issues to the practice management team.
    • Participate in quality improvement initiatives and contribute to the development of best practices.
  • Personal and Professional Development
    • Participate in ongoing training and professional development to enhance skills and knowledge.
    • Contribute to the induction and training of new staff members.
    • Engage in regular performance reviews and goal-setting with the practice management team.
Requirements
  • Essential Skills and Attributes
    • Excellent organizational and communication skills.
    • Ability to work effectively in a team environment.
    • Strong customer service skills and a polite, pleasant, and professional demeanor.
    • Ability to work under pressure and prioritize tasks effectively.
    • Good understanding of medical terminology and coding.
  • Desirable Skills and Attributes
    • Experience working in a GP practice or healthcare setting.
    • Knowledge of clinical software, such as EMIS.
    • Statistical and data analysis skills.
What We Offer

As a Senior Administrator at Gtd Healthcare, you will have the opportunity to work in a dynamic and values-driven organization that prioritizes patient care and staff development. We offer a competitive salary and benefits package, including flexible working hours, opportunities for professional growth, and a supportive team environment.

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