Customer Insights Specialist

1 week ago


Accrington, Lancashire, United Kingdom Ipsos Full time
Role Overview:

We are seeking a highly skilled Research Interview Associate to join our Ipsos team. In this role, you will be responsible for conducting face-to-face interviews with customers, gathering valuable insights, and providing actionable recommendations to enhance our clients' products and services.

This is a part-time position that offers a flexible schedule, allowing you to balance your work and personal life. You will have access to a range of benefits, including mileage reimbursement, staff discounts, and an employee recognition program.

Earning Potential: £12.50 per hour during an 8-week training period, followed by performance-based pay that reflects your results.

About the Position:

This role requires excellent communication and interpersonal skills, as well as the ability to build rapport with diverse individuals. You will need access to a car and valid business insurance, as well as reliable, self-motivated, and strong time management skills.

Responsibilities:
  • Conduct face-to-face interviews with customers
  • Gather and record valuable insights
  • Provide actionable recommendations to enhance client products and services
Requirements:
  • Excellent communication and interpersonal skills
  • Access to a car and valid business insurance
  • Able to work independently and as part of a team
  • Reliable, self-motivated, and strong time management skills
Benefits:
  • Comprehensive 8-week training program (paid)
  • Competitive hourly rate: £12.50 during training then onto performance-based pay
  • Mileage reimbursement
  • Opportunity to contribute to meaningful research projects
  • Access to staff discounts
  • Employee recognition program


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