Specialist Homelessness Prevention Coordinator

2 weeks ago


City of London ECA DT, United Kingdom Hestia Full time
About the Role

We are seeking a highly skilled and dedicated Specialist Homelessness Prevention Coordinator to join our team at Hestia. As a key member of our Homelessness Prevention Service, you will play a crucial role in supporting individuals who are homeless or at risk of being made homeless.

Key Responsibilities
  • Manage a caseload of service users, providing guidance and support to help them achieve housing stability and independence.
  • Work closely with local lettings agents, private landlords, and other agencies to find suitable housing solutions for clients.
  • Develop and maintain effective working relationships with statutory, voluntary, and commercial organisations to address the support needs of clients.
  • Conduct comprehensive assessments and ongoing reviews of client needs, creating focused and co-produced Personal Housing Plans to improve their housing options.
  • Advise clients on their housing options, including private rented, house shares, supported accommodation, or access to social housing.
  • Deliver against individual financial outcome targets and service standards, working towards client progression and meeting service targets and deadlines.
Requirements
  • Knowledge and experience of working with housing and homelessness legislation, including the Homelessness Reduction Act and homelessness eviction and tenants' rights.
  • Experience of working with welfare benefits legislation and the causes of homelessness.
  • Ability to work in a target-led environment, managing a busy client caseload and own workload effectively.
  • Strong communication and interpersonal skills, with the ability to build relationships with team members, clients, and external agencies.
  • Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
About Hestia

Hestia is a leading provider of homelessness and domestic abuse services, dedicated to empowering individuals to rebuild their lives and achieve independence. We are committed to creating a diverse and inclusive workforce, and we welcome applications from candidates from all backgrounds.

We are a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role.

Safeguarding is at the heart of everything we do, and we require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.



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