Repair Operations Manager

2 weeks ago


Barnet, Greater London, United Kingdom Nuco Solutions Ltd Full time
  • Job Summary
  • Nuco Solutions Ltd requires an experienced professional to supervise and lead a team in the repairs sector, focusing on quality control and customer satisfaction.
  • Main Responsibilities
  • Direct work of employees to meet quality and on-time delivery requirements.
  • Partner with the administrative team and clients to manage workflow and ensure employees understand responsibilities and tasks.
  • Manage a team working primarily on void properties, setting performance goals and deadlines in line with the company's vision.
  • Monitor team productivity, provide performance evaluations, and address any issues that arise.
  • Carry out SOR reports and maintain a good understanding of SOR codes.
  • Handle employee and customer complaints, and resolve problems in a timely manner.
  • Maintain accurate timekeeping and personnel records.
  • Benefits
  • A competitive salary of £42,000 - £44,000 per annum.
  • Company-provided van, fuel card, and laptop.
  • Life insurance and pension scheme.


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