Front of House Team Member

4 weeks ago

Heswall, Wirral, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a friendly and customer-focused individual to join our team as a Front of House Team Member at Premier Inn Wirral (Heswall). As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring our guests have a warm and welcoming experience from the moment they arrive.

About the Role

This is a permanent position with guaranteed hours, offering a competitive hourly rate of up to £11.79. You will work a variety of shifts, including 16 and 24 hour contracts, to ensure our hotel runs smoothly and efficiently.

What You'll Do
  • Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Prepare and serve food and beverages, including cocktails, to our guests.
  • Assist with administrative tasks, such as checking guests in and out.
Why You'll Love It Here
  • We offer comprehensive training and support to help you succeed in your role.
  • You'll enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • We have a company pension and save as you earn scheme.
  • You'll receive discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What You'll Need
  • No experience is necessary, as we provide comprehensive training.
  • You'll be a team player with excellent communication skills.
  • You'll be flexible and able to work a variety of shifts.

We're a dynamic and supportive team, and we're excited to welcome a new member to our Premier Inn Wirral (Heswall) family. If you're passionate about delivering exceptional customer service and working in a fast-paced hospitality environment, we'd love to hear from you.

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