Front of House Team Member

1 month ago

Heswall, Wirral, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member at our Premier Inn Wirral (Heswall) hotel. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide outstanding customer service to our guests, responding to their needs and resolving any issues promptly
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests
  • Make a positive impression on our guests from the moment they arrive, using your friendly and approachable personality to make them feel at home
  • Contribute to a positive and inclusive team environment, supporting your colleagues and promoting a culture of respect and empathy

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development
  • A comprehensive training program, designed to help you succeed in your role and achieve your career goals
  • A range of benefits, including a Whitbread Benefits card, which offers discounts on Premier Inn rooms and meals in all Whitbread Restaurants
  • A company pension and save as you earn scheme, to help you plan for your future
  • A supportive and inclusive work environment, where everyone is valued and respected

About Us:

We're Whitbread, a leading hospitality business with a passion for delivering exceptional customer experiences. We're committed to being an inclusive organisation, welcoming applications from everyone and promoting a culture of diversity and respect.

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