Residential Referral Process Manager

9 hours ago


Stockport, Stockport, United Kingdom CareTech Group Full time

We are seeking a dedicated and highly motivated Referrals Co-ordinator to join our team at the CareTech Group in Stockport.

As a Referrals Co-ordinator, you will play a vital role in managing the residential referral process for new placements and providing proactive support on the referrals & admissions process.

About the Role

Key Responsibilities:

• Manage the in-coming placement referral process, ensuring that referrals are processed efficiently and accurately.

• Collaborate closely with the Referrals Manager and Business Development Director to develop and implement effective referral strategies.

• Provide exceptional customer service, responding promptly to customer inquiries and concerns.

• Maintain accurate and up-to-date records of all referrals, ensuring seamless communication and collaboration across the business.

• The successful candidate will have:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proven administrative experience, preferably in a healthcare or social care setting.
  • Knowledge of specialist children's services, including laws and regulations governing care provision.
  • Excellent organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

We estimate the salary for this role to be around £25,000 per annum, based on the location and industry standards.



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