Residential Referral Process Manager
9 hours ago
We are seeking a dedicated and highly motivated Referrals Co-ordinator to join our team at the CareTech Group in Stockport.
As a Referrals Co-ordinator, you will play a vital role in managing the residential referral process for new placements and providing proactive support on the referrals & admissions process.
About the RoleKey Responsibilities:
• Manage the in-coming placement referral process, ensuring that referrals are processed efficiently and accurately.
• Collaborate closely with the Referrals Manager and Business Development Director to develop and implement effective referral strategies.
• Provide exceptional customer service, responding promptly to customer inquiries and concerns.
• Maintain accurate and up-to-date records of all referrals, ensuring seamless communication and collaboration across the business.
• The successful candidate will have:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proven administrative experience, preferably in a healthcare or social care setting.
- Knowledge of specialist children's services, including laws and regulations governing care provision.
- Excellent organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
We estimate the salary for this role to be around £25,000 per annum, based on the location and industry standards.
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