Transportation Operations Manager
3 weeks ago
Join Brook Street UK's dynamic logistics team as a Freight Forwarder, playing a key role in managing import and export consignments. With a focus on delivering exceptional customer experiences, this full-time and permanent position offers a competitive salary range from £25,000 to £35,000 per annum, based on experience.
This role requires a combination of logistics expertise, problem-solving skills, and excellent communication abilities. You will work closely with clients, agents, and partners to ensure smooth and timely operations, addressing any operational issues that may arise.
About the Job:
This is an exciting opportunity to work in a fast-paced industry, with a focus on innovation and customer satisfaction. You will be part of a close-knit team, working together to implement and refine systems, ensuring we maintain high standards and continue to deliver a high-quality service to our clients.
Your Responsibilities:
- Manage end-to-end import and export consignments, coordinating multi-modal bookings with shipping lines, overseas agents, and subcontractors.
- Communicate effectively with clients, agents, and partners to ensure smooth operations.
- Address operational issues and adapt to changes efficiently.
- Collaborate with the internal team to implement and refine systems, ensuring we maintain high standards and continue to deliver a high-quality service to our clients.
Requirements:
- Experience in freight forwarding, shipping, or a related field (2+ years preferred).
- Operational knowledge of air, road, and sea freight movements.
- Proficiency in Microsoft Office and comfortable working with various software tools.
- Strong communication skills with a customer-focused approach.
Benefits:
- A competitive salary ranging from £25,000 to £35,000 per annum, based on experience, with plenty of room to grow.
- Generous annual leave entitlement, including 33 days to ensure a healthy work-life balance.
- Top-tier facilities, including an award-winning, modern office environment.
- A comprehensive healthcare plan available after 6 months of employment.
- Long service recognition, rewarding loyalty and dedication.
- A cycle-to-work scheme, supporting a healthier and greener commute.
- Ongoing training and development opportunities, accessing role-specific training to support growth in the industry.
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