Customer Service Professional in Manufacturing

4 weeks ago


Alton, Hampshire, United Kingdom Adepto Technical Recruitment Full time

We are seeking a highly skilled Customer Service Specialist to join our dynamic team at a leading manufacturing business within the health and beauty industry. This role will be the first point of contact for our valued clients, ensuring smooth communication and resolution of any inquiries.

About Us:

As a renowned and innovative manufacturer, we pride ourselves on delivering high-quality health and beauty products to global markets. With decades of expertise and a commitment to excellence, we have created trusted partnerships with some of the world's leading brands.

Role Overview:

This is an exciting opportunity for a dedicated and driven individual to work in a fast-paced environment and enjoy problem-solving. As a Customer Service Specialist, you will play a key role in maintaining our reputation for excellence by providing efficient, friendly, and accurate service to both new and existing customers.

Key Responsibilities:

  • Respond to Customer Inquiries: Respond to customer inquiries via phone, email, and support with OTIF delivery.
  • Handle Customer Complaints: Handle customer complaints and resolve issues in a professional and empathetic manner.
  • Process Orders: Process orders, manage returns, and ensure timely communication on delivery updates.
  • Collaborate with Internal Teams: Collaborate with internal teams, including production, quality, and sales, to ensure a seamless customer experience.
  • Maintain Accurate Records: Keep accurate records of customer interactions and follow up on open cases.

What We're Looking For:

  • A proven track record in a customer service role within a manufacturing or product-driven environment.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and multitasking abilities.
  • A problem-solving mindset with a keen attention to detail.
  • Ability to remain calm and professional under pressure.

The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience and qualifications. If you are passionate about delivering exceptional customer service and thrive in a collaborative environment, please submit your application.



  • Alton, Hampshire, United Kingdom Hunter Selection Full time

    About the RoleWe are seeking a highly skilled Manufacturing Process Optimisation Professional to join our team at Hunter Selection in the Hampshire area.The salary for this position is estimated to be between £42,000 and £62,000 per annum, depending on experience.The successful candidate will have the opportunity to work on exciting projects, with a focus...


  • Alton, Hampshire, United Kingdom Office Angels Full time

    Company OverviewWe are Office Angels, a dynamic client in the packaging and manufacturing industry. Our company is committed to providing exceptional customer service, which is why we're seeking a highly skilled Customer Services Specialist.Job DescriptionWe are looking for a motivated individual to provide top-notch customer service via telephony and email....


  • Alton, Hampshire, United Kingdom TRI Consulting Ltd Full time

    Company OverviewTri Consulting Ltd is a renowned specialist medical equipment supplier dedicated to providing exceptional customer service. Our team of experts works tirelessly to ensure that our clients receive the highest level of support and care.Job DescriptionWe are seeking an experienced Customer Service Liaison to join our team. As the first point of...


  • Alton, Hampshire, United Kingdom TRI Consulting Ltd Full time

    Job Title: Customer Service Liaison SpecialistThe TRI Consulting Ltd is seeking a skilled and experienced CUSTOMER SERVICE LIAISON SPECIALIST to act as the first point of contact for all customer inquiries related to products and services. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work...


  • Alton, Hampshire, United Kingdom Sammons Recruitment Ltd Full time

    Job Description: We are looking for a motivated and efficient Receptionist to join our dynamic team at Sammons Recruitment Ltd. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring the smooth running of our office.The ideal candidate will have previous experience as a Receptionist or in a...


  • Alton, Hampshire, United Kingdom Aramark Full time

    About the RoleThis is a part-time position with 20 hours per week, Monday to Friday. The working hours range between 9:30am and 3:30pm.The hourly rate for this role is £11.44.As a Food Service Assistant, you will be responsible for performing basic food preparation, preparing sandwiches and other grab-and-go foods. You will also work front of house,...


  • Alton, Hampshire, United Kingdom Priority Appointments Full time

    We are seeking a skilled Manufacturing Operations Coordinator to join our team at Priority Appointments. As an integral part of our production planning process, you will play a vital role in ensuring the smooth operation of our manufacturing operations.Key Responsibilities:Oversee and utilize planning tools to optimize production processesEnsure customer...


  • Alton, Hampshire, United Kingdom John Lewis Partnership Full time

    Job Title: Supermarket Assistant, Team LeaderJob SummaryThis is an exciting opportunity to join our supermarket team as a Team Leader. The successful candidate will be responsible for leading a team of Partners to deliver exceptional customer service and achieving business objectives.Key RequirementsExperience in a customer-facing roleExcellent communication...


  • Alton, Hampshire, United Kingdom Office Angels Full time

    About the RoleWe are Office Angels, a dynamic client in the packaging and manufacturing industry. We are seeking a highly skilled Customer Services Specialist to join our team. As a Customer Services Specialist, you will be responsible for providing exceptional customer service via telephony and email. You will also collaborate with relevant departments to...


  • Alton, Hampshire, United Kingdom A Select uk Ltd Full time £35,000 - £40,000

    A fantastic career opportunity awaits for a motivated and hands-on individual to join our top-tier COMAH specialist engineering client in Alton. As a Trainee Process Operator, you will embark on a challenging junior trainee level role with excellent prospects for long-term career development.About the Role:Carry out corrective (non-routine) and preventative...


  • Alton, Hampshire, United Kingdom Voyage Care Ltd Full time

    As a Registered Service Manager with Voyage Care Ltd in Alton, Hampshire, you will be rewarded with an estimated annual salary of £36,075.We offer a range of benefits to support your well-being and career development:A flexible Wagestream scheme allowing you to access up to 40% of your earned pay at any timeA Funded Blue Light Card providing hundreds of...


  • Alton, Hampshire, United Kingdom Hunter Selection Full time

    Automated Controls Professional sought by Hunter Selection for a role in their Hampshire office.This is an excellent opportunity for someone looking to advance their career and develop their skills in a dynamic environment.The successful candidate will be responsible for designing and implementing automated control systems, as well as maintaining and...


  • Alton, Hampshire, United Kingdom Card Factory Full time

    Customer Service Opportunity at Card FactoryWe are seeking a motivated and enthusiastic Customer Experience Ambassador to join our team at Card Factory. This is a seasonal role, ideal for individuals looking for extra income during the festive season.The estimated salary for this position is £18,000 - £20,000 per annum, depending on experience. As a...


  • Alton, Hampshire, United Kingdom Reed Full time

    About Our CaféCafé 1759 in Bordon is a community-focused café that prides itself on delivering an exceptional customer experience. We are seeking a skilled Customer Experience Specialist to join our team and contribute to our mission.ResponsibilitiesProvide exceptional customer service while preparing and serving food and beverages.Maintain high standards...


  • Alton, Hampshire, United Kingdom CV Library Full time

    Job DescriptionWe are seeking an experienced Sales Professional to join our team as a Sales Manager. The successful candidate will be responsible for identifying and engaging potential new customer prospects, responding to sales inquiries, and managing the sales process from initial contact to securing customer purchase orders.Essential...


  • Alton, Hampshire, United Kingdom Voyage Care Ltd Full time

    Seeking a Registered Service Manager in Alton/Hampshire with a salary up to £36,075. At Voyage Care Ltd, you will benefit from: Wagestream – enjoy flexibility in drawing up to 40% of your pay as it is earned. Funded Blue Light Card – hundreds of discounts at high street retailers and more. 24/7/365 Doctor Line for our colleagues and their...


  • Alton, Hampshire, United Kingdom Carl Dylan Resourcing Ltd Full time

    Senior Retail Team MemberOur company is seeking an experienced retail professional to take on a senior role as an Assistant Store Manager. This is an excellent opportunity for someone who wants to progress their career and take on new challenges.You'll work closely with the Store Manager to achieve business objectives, including increasing sales, improving...


  • Alton, Hampshire, United Kingdom Medirest Full time

    Medirest Job DescriptionJob Title: Hospitality Cleaning ProfessionalAs a key member of our Medirest team, you will be responsible for delivering exceptional cleaning services to our healthcare clients.Cleaning and maintaining designated areas within the building to a high standard.Dusting, sweeping, polishing, mopping, and vacuuming to ensure a clean...


  • Alton, Hampshire, United Kingdom Austin Fraser Full time

    Job SummaryThis is an exciting opportunity for a motivated and results-driven financial services professional to join our team as a senior financial administrator. The successful candidate will provide high-quality administrative support to our financial advisers and contribute to the delivery of exceptional customer service to our clients.Key...


  • Alton, Hampshire, United Kingdom CV Library Full time

    CV Library, a leading food manufacturer, is seeking a highly motivated Factory Engineer to join our team based near Alton.As a key member of our maintenance team, you will play a critical role in ensuring the smooth operation of our factory, identifying areas for improvement, and implementing solutions to increase efficiency.Your primary responsibilities...