Mortgage Operations Manager

3 weeks ago


London, Greater London, United Kingdom fish4.co - Jobboard Full time

As a key member of our client's team, you will be responsible for leading the mortgage processing and underwriting teams to deliver an exceptional customer experience. With a focus on risk management and compliance, you will ensure that all loans are written within the company's risk appetite.

The ideal candidate will have previous management experience, a current or recently held BTL mortgage mandate, and expertise in manual underwriting of complex mortgage applications. They will also be able to provide a best-in-class service to intermediary partners and borrowers.

The role is based in Milton Keynes, with a hybrid working policy in place. You will be required to spend two days per week at the head office, with the remaining three days working remotely.

  • Key Responsibilities:
  • Lead and manage the mortgage processing teams to deliver an excellent customer journey.
  • Develop and implement strategies to improve team performance and efficiency.
  • Collaborate with the underwriting team to ensure that all loans are written within the company's risk appetite.


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