Hospitality Team Member

2 weeks ago

London, Greater London, United Kingdom Lexington Catering Full time
About the Role

We are seeking a skilled Hospitality Assistant to join our team at Lexington Catering. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a high-quality dining experience for our clients.

Key Responsibilities
  • Ensure the cleanliness and presentation of the dining area at all times.
  • Develop a thorough understanding of our menu and special offers to provide accurate information to customers.
  • Operate the till point efficiently and effectively, adhering to our procedures.
  • Handle customer complaints in a professional and timely manner, in line with our procedures.
  • Ensure compliance with COSHH, Food Safety, and Health & Safety regulations, reporting any incidents as required.
Working Pattern

This is a 37.5 hour per week role, working Monday to Friday.

Requirements
  • Excellent customer service skills.
  • Ability to work effectively as part of a team.
  • Good communication skills.
  • Catering experience is desirable.
Benefits

We offer a competitive salary up to £13.67 per hour, plus 1.5 hourly rate overtime. Additionally, you will receive an Employee Assistance Programme, cycle to work scheme, workplace pension, life Assurance, and 28 days holiday (pro-rata) increasing to 31 days after 2 years' service.

About Us

At Lexington Catering, we pride ourselves on delivering exceptional food and service to our clients. We are a diverse and inclusive workplace, committed to nurturing great talent and creating a positive work environment. If you are passionate about providing excellent customer service and working in a dynamic team, we would love to hear from you.

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