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ITOM Capability Lead

2 months ago

London, Greater London, United Kingdom Talent Flow Full time $30,000 - $40,000

Talent Flow is seeking an experienced ITOM Capability Lead to drive the development of a robust and efficient IT infrastructure.

About the Role:

We are looking for a highly skilled and experienced ITOM Architect to lead ITOM initiatives and drive the development of a robust and efficient IT infrastructure.

Key Responsibilities:

  • ITOM Strategy: Develop and execute a comprehensive ITOM strategy aligned with the organisation's overall IT goals and business objectives.
  • Solution Architecture: Design and architect innovative ITOM solutions, leveraging industry best practices and emerging technologies.
  • ITAM Integration: Collaborate with ITAM teams to ensure seamless integration between ITOM and ITAM processes, particularly in the area of SAM Pro.
  • Cloud Provisioning: Oversee the automation and orchestration of cloud provisioning processes, optimising resource utilisation and accelerating deployment times.
  • Event Management: Implement robust event management strategies to proactively identify, diagnose, and resolve IT incidents, minimising service disruptions.
  • Consulting and Advisory: Provide expert consulting services to internal stakeholders, offering guidance on ITOM best practices and strategic decision-making.
  • Team Leadership: Mentor and guide a team of ITOM engineers, fostering a culture of innovation and continuous improvement.
  • Onsite Presence: Regularly engage with clients and partners on-site to ensure successful project delivery and knowledge transfer.

Required Skills and Experience:

  • Minimum of 5 years of core ITOM experience, including Discovery, Service Mapping, Cloud Provisioning, and Event Management.
  • Strong understanding of ITAM principles, with specific experience in SAM Pro.
  • Proven track record in consulting and advisory roles, delivering complex IT solutions.
  • CIS certifications in relevant ITOM modules.
  • Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
  • Strong problem-solving and analytical skills, with a focus on identifying and resolving issues efficiently.
  • Ability to work independently and collaboratively within a diverse team environment.
  • A passion for emerging technologies and a drive to stay current with industry trends.

What We Offer:

  • Relocation package
  • Competitive salary and benefits package ($30-$40k SAR per month tax free)
  • Opportunities for professional development and career advancement
  • A dynamic and collaborative work environment
  • The chance to work on cutting-edge ITOM projects

If you are a seasoned ITOM Architect with a passion for driving innovation and delivering exceptional results, we encourage you to apply.