Senior Automotive Service Director
2 days ago
Unlimited Career Advancement Opportunities at Halfords
Are you a dynamic and results-driven leader looking to take your career to the next level? As our Centre Manager, you will play a vital role in driving business performance and delivering an exceptional customer experience.
About Us
Halfords is the UK's leading retailer of motoring and cycling products and services. We are committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds.
Your Role
You will lead our team to success, providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you.
Key Responsibilities:
- To develop and implement strategies to improve customer satisfaction and loyalty
- To manage and motivate a team of automotive professionals
- To maintain high standards of service delivery and quality
- To identify opportunities for growth and development within the business
What We Offer
We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience. You will also receive a range of benefits, including:
- An average uncapped bonus of £10,800 per year
- 5 days a week
- Earn extra with our refer a friend scheme – T&C's Apply
- 6 weeks' annual leave
- Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
About You
We are looking for someone with:
- A current valid driving licence
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
- Good time management
- Fantastic leadership and team management skills within the automotive or similar industry
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