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Workshop Operations Manager

2 months ago


Gloucester, Gloucestershire, United Kingdom Neos Recruitment Limited Full time

Job Summary:

We are seeking an experienced Workshop Controller to join our team at Neos Recruitment Limited. As a Workshop Controller, you will be responsible for ensuring the smooth operation of our workshop, managing service engineers' diaries, and providing exceptional customer service.

Key Responsibilities:

  • Manage workshop processes to ensure efficient job completion.
  • Authorise repairs and servicing, and assign tasks to technicians to maximise sold hours.
  • Oversee MOT processes to ensure high-quality workmanship and achieve a high first-time pass rate.
  • Ensure 100% completion sign-off on inspections, guaranteeing that customers' Operator's licenses remain safe and legal.
  • Identify warranty items, label replaced parts, complete necessary documentation, and forward it for further action.

Requirements:

  • Experience in HGV, automotive, heavy plant, agricultural machinery, and static plant.
  • Previous experience as a Workshop Controller, Service Controller, Technical Service Controller, or HGV Engineer.
  • Holds a full driving license.

Benefits:

  • Pension Scheme
  • Unmatched Training
  • Company Bonus