New Homes Sales and Customer Experience Manager

3 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Vistry Group Full time
About the Job

We are seeking an experienced New Homes Sales Consultant to join our team and manage the day-to-day running of our sales suites. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and meeting sales targets.

In this role, you will be responsible for taking ownership of the sales process with customers, maintaining accurate records and documentation throughout all stages of the customer journey, from reservation to legal completion.

Key Responsibilities

  • Managing the day-to-day running of our sales suites in accordance with company policies.
  • Taking ownership of the sales process with customers, maintaining accurate records and documentation throughout all stages of the customer journey, from reservation to legal completion.
  • Providing exceptional customer service and ensuring that customers' needs are met.
  • Utilising technology to generate leads and sales through telephone-based business development.
  • Negotiating with customers to ensure the best sales outcome for the business.
  • Working as part of a team to deliver excellent customer service and meet sales targets.


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