Platform Support Expert

3 weeks ago


Cambridgeshire and Peterborough, United Kingdom Aegon UK Full time

Join our team at Aegon UK, where we provide expert support with pensions, savings, and investments. As a Back Office Platform Administrator, you will play a vital role in ensuring our customers receive exceptional service and are able to manage their financial wellbeing effectively.

Back Office Platform Administrator

The estimated salary for this role is £25,000 - £28,000 per year, depending on experience.

About the Company

Aegon UK is a leading provider of expert support with pensions, savings, and investments.

About the Role

In this role, you will be responsible for providing exceptional customer service and ensuring our customers are able to manage their financial wellbeing effectively.

Required Skills
  • Experience in customer-facing roles such as contact centres, face-to-face interactions, or help desks
  • Strong communication skills with attention to detail
  • Mastery of Microsoft Office tools like Outlook, Teams, Word, and Excel
Benefits
  • Opportunities for career growth and development through our Pay & Progression scheme
  • 34 days annual leave (including bank holidays) plus pro-rata part-time
  • Non-contributory pension between 8-12%

We also offer a range of additional benefits, including healthcare, dental, holiday trading, cycle to work scheme, gym memberships, life assurance, critical illness cover, enhanced parental leave, and retail discount vouchers.



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