Health and Wellness Coach
4 weeks ago
Job Summary
We are seeking a highly motivated and qualified Fitness Professional to join our team at Richmond Villages, providing professional exercise therapy and promoting wellness initiatives.
About the Role
This is an exciting opportunity for a Fitness Instructor to act as an Ambassador for the Wellness Spa, ensuring the fitness areas and activities are promoted and run efficiently, exceeding member expectations at all times.
Main Responsibilities
- Assist members in setting and achieving their fitness goals, offering advice and encouragement to each member during their visit.
- Ensure awareness of every member's health status prior to each appointment, updating records as necessary.
- Provide sufficient instruction to ensure safe exercise for all Wellness Spa users.
- Deal with membership queries and bookings quickly, effectively, and courteously both over the phone and in person.
- Clean and maintain all Wellness Spa areas and equipment, completing daily checks and detailing areas requiring attention.
- Sustain membership retention through encouraging member participation and promoting a helpful and enjoyable atmosphere.
- Inform the Wellness Spa Manager of any relevant issues.
- Develop and promote organised events such as fitness challenges and group activities.
- Support the Spa Manager to increase visits and revenue, promoting other services as required.
- Cover reception and take phone bookings/enquiries in the absence of the Receptionist.
Requirements
To be successful in this role, you will need:
- An approved fitness qualification.
- Skills in the safe and proper use of weights, cardiovascular, and flexibility equipment.
- The ability to treat basic injuries and respond appropriately to emergencies.
- Friendly and approachable interpersonal skills, delivering high-standard customer service.
- Excellent communication and organisational skills.
- A keen eye for detail, creating a safe and clean environment.
About Bupa
Bupa is a health insurer and provider, driven by the purpose of helping people live longer, healthier, happier lives. Our people are brave, caring, and responsible, making a better world. We offer a competitive salary range of £11.60 per hour and flexible working hours between 7am and 8pm. As a Fitness Professional, you will be part of a supportive team, contributing to the well-being of our residents. Apply now to make a difference in someone's life
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