Head of Visual Merchandising and Store Experience

7 days ago


South East England, United Kingdom Zachary Daniels Full time £65,000
Job Title: Head of Visual Merchandising

Zachary Daniels Retail Recruitment is seeking a highly skilled Head of Visual Merchandising to join a leading lifestyle brand in London.

About the Role:

As Head of Visual Merchandising, you will be responsible for leading and training a team of visual merchandising professionals to effectively implement brand guidelines and visual standards across all retail stores. Your focus will be on maximising sales and enhancing the customer experience by considering all aspects of the value proposition, including product quality, pricing, and visual identity.

Key Responsibilities:
  • Lead, develop, and coach the local Experience/VM team to implement global guidelines for visual experience in retail, including in-store product presentations and window displays.
  • Ensure all in-store visits and onsite trainings drive key KPIs and contribute to weekly sales targets.
  • Track weekly sales performance and stock cover rates, creating and executing action plans.
  • Collaborate with the P&M team to take proactive measures that enhance the commercial effectiveness of product presentations.
  • Lead VM implementation for store events in close collaboration with the CTC manager.
  • Oversee all local training seasonal kickoffs in partnership with local RD and the global retail team.
  • Manage all concept and visual experience aspects during new store openings or renovations at the local level.
  • Ensure premium execution of stores and windows while managing the local VM P&L, including monitoring the VM team's T&E spend to stay within the allocated budget.
Requirements:
  • A minimum of five (5) years of leading and training a visual merchandising team in a premium fashion brand environment.
  • Proven track record in planning, organizing, executing, and supervising projects.
  • Solid experience in field visual merchandising, and training of store staff.
  • High level of communication skills, engaging and inspiring personality that fosters a learning store fleet.
  • Great collaboration skills that entail multiple reporting structures, a sense of accountability, delivery on deadlines as well as a flexible approach to business needs, and the ability to be a change agent.
What We Offer:

A competitive salary package up to £65,000 + benefits.



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