Head of Visual Merchandising and Store Experience

4 days ago

South East England, United Kingdom Zachary Daniels Full time £65,000

Job Summary

Zachary Daniels Retail Recruitment is seeking a highly skilled and experienced Head of Visual Merchandising and Store Experience to join our team. As a key member of our retail team, you will be responsible for leading and developing the visual merchandising and store experience teams to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities

  • Lead and develop the visual merchandising and store experience teams to implement global guidelines for visual experience in retail, including in-store product presentations and window displays.
  • Ensure all in-store visits and onsite trainings drive key KPIs and contribute to weekly sales targets.
  • Track weekly sales performance and stock cover rates, creating and executing action plans to optimize sales and customer engagement.
  • Collaborate with the Product and Merchandising team to enhance the commercial effectiveness of product presentations and drive sales growth.
  • Lead visual merchandising implementation for store events in close collaboration with the Creative and Technical Content manager.
  • Oversee all local training and seasonal kickoffs in partnership with local Retail Director and the global retail team.
  • Manage all concept and visual experience aspects during new store openings or renovations at the local level.
  • Ensure premium execution of stores and windows while managing the local visual merchandising P&L, including monitoring the team's T&E spend to stay within the allocated budget.

Requirements

  • A minimum of five (5) years of leading and training a visual merchandising team in a premium fashion brand environment.
  • Proven track record in planning, organizing, executing, and supervising projects to drive business results.
  • Solid experience in field visual merchandising, and training of store staff to deliver exceptional customer experiences.
  • High level of communication skills, engaging and inspiring personality that fosters a learning store fleet.
  • Great collaboration skills that entail multiple reporting structures, a sense of accountability, delivery on deadlines as well as a flexible approach to business needs, and the ability to be a change agent.
  • Great leadership skills with a focus on development, clarity on objectives, and a passion for driving business growth.

Package

Up to £65,000 + Benefits

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