ERP Support Specialist
2 months ago
Plumstead Consulting Ltd is seeking an experienced ERP Support Specialist to join our team. As a key member of our ERP Team, you will be responsible for providing top-notch support to our international business users in Europe and Asia Pacific.
Key Responsibilities:
- Provide timely and effective support to international business users via tickets and other communication channels.
- Collaborate with the International ERP Team, Key business users, Support partners & Infrastructure team to ensure seamless support delivery.
- Develop and maintain documentation of processes, guidelines, and best practices for future reference.
- Stay up-to-date with industry trends and changes in D365 standards and technologies.
Requirements:
- Minimum three years of support experience, preferably in order processing management with D365 Finance & Operations application.
- Proven knowledge of business processes in a sales and distribution operation.
- Fluent in English; any other European language is a plus.
- Desired: Knowledge of D365 Retail and commerce/Microsoft certification for D365 Finance & Operations.
What We Offer:
- A dynamic and multicultural work environment.
- Opportunities for professional growth and development.
- A competitive salary and bonus structure.
About Us:
Plumstead Consulting Ltd is a leading consulting firm specializing in ERP solutions. We pride ourselves on delivering exceptional support to our clients and are committed to excellence in all aspects of our business.
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