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Retail Sales Consultant

2 months ago

Wrexham, Wrexham, United Kingdom BT Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Develop and maintain a deep understanding of our products and services, including EE and BT offerings.
  • Utilize effective communication and interpersonal skills to build rapport with customers and colleagues.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.

What We Offer

  • A competitive starting salary of £12.34 per hour, plus an uncapped commission scheme.
  • Huge discounts off EE and BT products, including mobile and broadband services.
  • Support in carving your own career path, with opportunities for professional development and growth.
  • Season Ticket Travel Loan, providing financial assistance for travel to and from work.
  • Volunteering days, allowing you to give back to your local community.
  • Optional Private Healthcare and Dental, protecting you and your family.

About Us

At BT Group, we are passionate about developing our people and creating a culture of inclusivity and respect. We believe that everyone has the potential to succeed and grow, and we are committed to providing the support and resources needed to help you achieve your career goals.