Housekeeping Supervisor

3 weeks ago

London, Greater London, United Kingdom Montcalm Collection Full time

About Montcalm Collection

We are seeking a skilled and ambitious Housekeeping Supervisor to oversee our cleaning staff and ensure our facilities are clean, presentable, and welcoming to our guests. The ideal candidate will have a keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.

Key Responsibilities:

  • Assist the Executive Housekeeper in managing the housekeeping team, including room attendants, public area cleaners, and laundry staff.
  • Supervise the housekeeping staff to ensure all guest rooms, public areas, and back-of-house areas are cleaned to the highest standards.
  • Conduct daily inspections of guest rooms, corridors, and public areas to ensure compliance with the hotel's standards of cleanliness and maintenance.
  • Coordinate and prioritize housekeeping tasks, ensuring efficient workflow and optimal staffing levels.
  • Lead, train, and motivate the housekeeping team to deliver exceptional service.

Requirements:

  • High school diploma or equivalent required. A degree or certification in hospitality management or a related field is preferred.
  • A minimum of 3-5 years of experience in housekeeping within a luxury hotel, with at least 1-2 years in a supervisory role.
  • Good knowledge of the housekeeping management software and Microsoft Office Suite.
  • Knowledge of health and safety regulations in a hospitality setting.

Working Conditions:

Flexibility to work shifts, including weekends, holidays, and evenings, as required. Ability to work in a fast-paced, high-pressure environment. Physical demands such as being on the feet for long periods of time and manual handling.

Benefits:

  • Competitive salary
  • A supportive, empowering team environment
  • Benefits platform with various discounts
  • Wellbeing support, workshops, and advice
  • 28 holidays including eight bank holidays, with more holidays after two-year service
  • Cash-back health benefits, including optical, dental, chiropractor, and physio services
  • Discounted gym membership
  • Access to Wellbeing platform and sessions, including EAP
  • Excellent incentive schemes
  • Awards and Recognition Programme
  • Annual parties
  • Regular and ongoing training and development, including leadership workshops
  • Pension scheme

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