Luxurious Accommodation Attendant
3 weeks ago
The Ritz London: A Hub for Exceptional Hospitality
We are seeking a highly skilled and dedicated Evening Room Attendant to join our team at The Ritz London. This is an exciting opportunity to provide unparalleled guest experiences and contribute to the hotel's reputation for excellence.
Key Responsibilities:('
- Ensure complete turndown service, including linen removal and replacement, room refreshment, and supply replenishment.
- Clean corridors, stairs, and the rotunda to the highest standards.
- Maintain open communication with the Floor Housekeeper regarding any significant matters.
Requirements:
- Relevant experience in a 5-star property is highly desirable.
- Exceptional customer service skills, with a keen eye for detail.
- Ability to work under pressure and prioritize tasks effectively.
- Good command of the English language.
- Polite and professional attitude towards internal and external guests.
Benefits:
- Competitive salary within the luxury London Hotel sector.
- Instant reward and recognition scheme.
- 28 holidays (including bank holidays).
- Learning and Development opportunities.
- Employee discount scheme for Ritz goods and external providers.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- CODE Hospitality App.
- Wellness treatments: massage, chiropody, and more.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme (£600).
- Training Fund Assistance.
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