Network Operations Specialist
2 months ago
Contract Type: Permanent, full-time
Salary Package: Competitive base salary, company car/car allowance, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: am – pm, Monday – Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs
Interview Process: Multi-stage process
Why SCC?- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
- Manage and own the functional operation of Switches, Firewalls, and Routers within the environment
- Performing Firewall Configuration, troubleshooting, and Administration
- Monitoring and maintaining switching infrastructure to agreed service levels
- Managing incidents and problems appropriately within agreed service levels
- Creating and performing authorized changes to customer environments, attending CABs where necessary
- Completing software and hardware upgrades periodically
- Ensure technical documentation is completed and updated to professional standards
- Contribute to the continuous improvement programs of all technology platforms across the Data centre
- Assist with the acceptance into service into operational support for all new implementations and enhancements/upgrades
- Contributing to delivering team performance
- Cover on call as part of a team rota
- Determined, can-do attitude
- Ability to work on own as well as part of a team
- Meticulous approach, effective written and oral communicator
- Proven network management skills
- Ability to work in a fast-paced, deadline-intensive environment
- Excellent customer service and organisation skills
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